Donna Thomas, M.Ed., Case Management Director
Donna Thomas was hired by Child Guidance Center as a therapist for the Intensive Crisis Counseling Program and was later promoted to Team Leader. This program was an in-home counseling program with the goal of maintaining the child in their home and preventing their removal. Donna transferred to the Targeted Case Management Team as a Supervisor and later was promoted to Program Director. She is responsible for overseeing the daily operation of the Case Management Team ensuring that the department meets the Agency’s financial and programmatic objectives.
Donna is the chairperson for the agency’s Utilization Review Committee ensuring that services rendered are clinically and medically necessary. Donna verifies that the level of care is appropriate to the needs of the client. In addition, she chairs the Duval County Family Planning Intervention Team (FSPT).